Game Play on Hero Poker: Things to Know Important

Guys, if you do play on Hero Poker, please note: from being from PS, I do know the shortfalls of the client and the difference in user base.
So the following here is to just give you general tips so you don't tilt right away.

1. The client is considered outdated, while it was good for 2004, obviously times have changed and the client will be upgraded in all aspects by July/Aug. Those updates will bring it line with FT, but if you do play on Hero, you'll note the designers have focused on some unique aspects as well, that are more targeted to the casual player.

2. Hide the All-in button: you can do this through the Player settin button which will open an in client screen. For general information, click 'player admin' and it will open another browser screen and have all the information you require: tournament tickets, etc: this will be integrate directly into the client later (like PS/FTP), but bear with us for the moment.

3. The betting slider bar: it goes up by where you CLICK IT! not in increments! So use it carefully or don't use it at all. (This also will be changed into 3 settings)

4. The players on the Merge network during peak hours are primary and still primarily sports book players who play single tables and will call everything down to the river. While your initial reaction is 'hey, these players are fishy like hell, look at how retard their calls are'; you will experience a much higher degree of suck outs and bad beats, simply because a majority of players are calling down to the river. So you need to adjust accordingly, just playing as you play at PS or FTP and expect things to turn around eventually isn't going to work, you need to adjust a bit.

5.Multi-table screen function: its a bit weird on Hero, if you use the function in 'player settings' because it makes a set grid rather than tiling or cascading the individual windows. Also, it may be better to manually size windows than just use the mini-mode etc, but unfortunately, you'll have to tweek it a bit.

6. To change the card/table colour settings, click on the top right corner of the game table and it will have the options there.

7. The DEPOSIT button is the Cashier Button, and located at the right side middle of the client lobby or the first option on the bottom left of the client lobby. Sometimes it says cashier, sometimes it says deposit- a failed attempted to integrate marketing in the client back in the day, this has titled many players.

8. Jackpot tables take .50 cent from the pot, crazy I know, but that is how it is set up to what I understand.

If you guys have any issues, you can PM any time and I prefer that you do and I'll try to sort it out where I can.
And I will be asking the network to set up some more HU sit&gos in the near future.

Leave any suggestions for further tables you're interested in here as well as any other things that tilted you but that you found a solution for.

Cheers,
David

With the due software update in coming months, many of what I say may get addressed already. But here are some list of stuff that you haven't mentioned.

1) Lobby window
When you resize the lobby window, the client does not remember it. Meaning, if you were to resize it, close the client and reopen, it will go back to its default window size (which I think is a bit small).

2) Multitabling at 1680x1080
I play 4 tables, and I cannot order them in tiled for a normal table view because the fonts are way too small. Mini view looks great and simplified, but I don't like how it doesn't display the chips when making bets, and that the buttons are far too bulky and take unnecessary amounts of space. They're too long horizontally and way too short vertically, making the actual clicking space not much bigger than the standard tables.

3) Time Bank
In Hero Poker, you have to build your time bank as you play on that table. So you have to make quicker decisions at times. Also, none of the sites have this, but could we potentially have auto-timebank feature? Table Ninja provides this feature for PS and FTP, but I feel that every site should have this as a feature.

4) Filter
Primitive, but I expect it to improve with the software update.

5) Stars
I guess this shows their ranking in their ~300 level system. I don't know how to differentiate the rankings.

6) Tagging icons to players
It doesn't stand out very well. I'd like it if I can change the colour scheme of specific players' name plates like I can change my own over the silly icons that are too small.

Can you elaborate on BBJ tables? Is it 50 cents out of EVERY pot? Just flopped pots with min pot size or what?

On April 22 2011 21:58 HeroPoker-CEO wrote: 2. Hide the All-in button: you can do this through the Player settin button which will open an in client screen. For general information, click 'player admin' and it will open another browser screen and have all the information you require: tournament tickets, etc: this will be integrate directly into the client later (like PS/FTP), but bear with us for the moment. 4. The players on the Merge network during peak hours are primary and still primarily sports book players who play single tables and will call everything down to the river. While your initial reaction is 'hey, these players are fishy like hell, look at how retard their calls are'; you will experience a much higher degree of suck outs and bad beats, simply because a majority of players are calling down to the river. So you need to adjust accordingly, just playing as you play at PS or FTP and expect things to turn around eventually isn't going to work, you need to adjust a bit.

hide the all in button my ass. it's such a sweet little button ;D

and who doesn't love people calling down to the river?

Only gripe is have with this network is that the 2/4+ games are pretty much dead. just like in UB.

and the 1/2 games i'm assuming are very slow during downtime hours. This will feel very similar to the UB grind so I'll manage ;D

It's not like I can deposit a big number right away anyway.

lol software is nice but was a little bit tilting. when i had a table up i could not find an 'open lobby' option for that game. i had to go to the main client menu and then click the my games option, and double click the game i wanted to see. looking forward to seeing what changes come.

Is anyone having issues with the client crashing? in a session of 700 hands the client froze 3 times.

Cool i might deposit a bit!

theres a table ninja 3rd party program for merge players, but its still beta, but works better than nothing

So for the US players, how did you guys deposit on the site?

After the Black Friday, I downloaded a couple of poker clients,including Hero Poker, and thought that it wasn't terrible. But it isn't really suited for multitabling (same goes for most other sites too btw). I could probably get used to playing upto 6 tables on Hero.
Imo best softwares out there are PS/FT/Cereus. In that order. I'm a euro player and used to play a bit on Absolute P, beside my main side wich is PStars. I think if your software improves I might look into playing on Hero Poker as a secondary site.


Yomer, I did play a short session and had the client crash once. (windows 7).

David, does HEM support your network? I think there was like a 3rd party software to automaticaly convert merge hands.

ofc HEM works, theres also a scanner that works for merge, AND a software that makes multitabling a bit easier.
http://forumserver.twoplustwo.com/168...ware/new-merge-network-script-715121/

You pokerstars fanatics, shouldnt be that critical about other networks.

1. Can you elaborate on BBJ tables? Is it 50 cents out of EVERY pot? Just flopped pots with min pot size or what?
-Its out of the flopped pots, but still need to check on the min-pot, but the lowest limit is 1/2

2.Is anyone having issues with the client crashing? in a session of 700 hands the client froze 3 times
-Usually the client is very stable, but if this does happen again, please let me know when and I'm going to get the tech guys to chase up with this, just let me know the server time.

3. lol software is nice but was a little bit tilting. when i had a table up i could not find an 'open lobby' option for that game. i had to go to the main client menu and then click the my games option, and double click the game i wanted to see. looking forward to seeing what changes come.

Unfortunately this is how it is set up, but most of the changes in the pipeline were instituted from comments over the last year and from twoplustwo.

4. So for the US players, how did you guys deposit on the site?

The payment solutions are still there, I think many players are having more consistancy with usemywallet, but you need to email support to get that invitation (support@heropoker.com).

5. HEM and PT3 are support, see the above comment by shLim (thanks)

As soon as I'm able to give you guys a definite date on when the new upgrades I will, but for the moment I hope you can adjust until that occurs.

Cheers,
David

David,

Do you know if the way that notes/player tags are stored will be changed? Right now I can't read the information because it is not stored in human readable form but rather some weird (encrypted?) text and I'm not sure if there is a reason for that. I make a 3rd party app that people use to view/modify their notes away from the table and am getting lots of requests for better merge support but am not able to provide it.

has anyone else had trouble getting the HEM HUD to show up? i set up the import folder and the hands are importing and results are showing in HEM, but cant get the HUD to pop up.

you know the best thing about hero poker, is really the CEO. im not saying this to suck up or brown nose, but what other poker sites have ever had this much hands on information, concern, feedback, and friendliness?

i LOVE pokerstars. with a passion. it has been, to this date, the best company i have ever come across, anywhere, in any field. the support was amazing, the client, amazing.....great company

i think david and hero will be able to top it, at least in terms of customer care, and i think in the not so distant future, they will compete software client wise. i like hero poker and the merge network. it obviously needs to be tweaked a little bit, but they are working on that. i never had the chance to play on party poker before the US crackdown..from what i gather, the merge network is a bit like party back in the day, except with an amazing, caring CEO and the drive to improve every aspect of the site.

david, thank you

also, please get Mipwnya to become one of your pros

Quentin, you are a hero!

On May 03 2011 20:34 joLin wrote: has anyone else had trouble getting the HEM HUD to show up? i set up the import folder and the hands are importing and results are showing in HEM, but cant get the HUD to pop up.

go to HUD options -> site options. merge network is not listed so i assume HUD isnt available for HEM at least.

ive played about 2k hands there so far and i dont have much problem with the software. i can 8 table pretty comfortably. if you make the tables too small its hard to see when the action is on you but if you cascade or have a few screens you will be fine.

I don't think the site has a search function.

On May 03 2011 22:10 Daut wrote: Show nested quote + On May 03 2011 20:34 joLin wrote: has anyone else had trouble getting the HEM HUD to show up? i set up the import folder and the hands are importing and results are showing in HEM, but cant get the HUD to pop up. go to HUD options -> site options. merge network is not listed so i assume HUD isnt available for HEM at least. ive played about 2k hands there so far and i dont have much problem with the software. i can 8 table pretty comfortably. if you make the tables too small its hard to see when the action is on you but if you cascade or have a few screens you will be fine.

hm if you go to hud options -> player preferences -> use for, merge appears in the dropdown list on site:. also my friend has the hud working but he didnt have any problem to begin with so i dunno.

HEM working for me when i played recently, just check your settings guys

been going through everything. not sure what the issue is. did the seating preferences and stuff. ive read other ppl having issues with the default hud showing up instead of their own hud but nothing about not having it show up at all.

For some reason the hud shows up on cash tables but not husngs for me.

if anyone is having the same problem as me this fixed it:

http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

jolin i finally got it to work.

in table manager go to table -> table finder and drag the red box into a table.

http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

yup! just got it too.

David can you give us a preview of how the new software/skin update will look like, that was one of my big reasons for not playing on merge, too tilted by client.

I would if I could but then I'd be in uber trouble, but lets say, as a former exec of PS, I give it my seal of approval from what I saw, but i did not see all the functionality in play, so to be conservative, it should be at least as good as PS was 3 years ago if that helps.

Ok, so I want to try this thing out and have a question:

A "skin" on the merge network just means that the room names and promotion deals are only for that particular room, but all the skins actually share the same player pool on the merge network?

Yes, that is exactly that, of course all skins 'should' vary in their VIP rewards and promotions, but some sites just opt in for doing just want the network does. But the player pool is all shared.

Cheers,
David

hey david,

i stumbled a blog about the risks of playing at a poker site that still allows US players.

http://www.quantitativepoker.com/2011...ot-to-play-optimal-game.html?spref=tw

i was wondering what's your opinion on this. i was planning on putting some money on merge to play 200nl.

thanks.

I play 9-13 tables comfortably on the skin

Dvo - i know tons of players are grinding nl100 and mtts on merge skins, cashouts are a tad slow but still good from what I hear.

Keep your BR at a certain amount, cashout some profits each couple days playing it safe. theres fees on most cashouts but s'fine imo, atleast we can still play some places and build some rolls after the DOJ bitchslap

i love the merge software. 12 tables is so fast and pretty


anyone think it is a leak that i only use the 1/2 2/3 3/4 pot buttons and basically nothing else or the 2x i guess but i bet now with buttons only unless i gotta overbet

I played yesterday for the first time since black friday and DAMN did it feel good. I was just 4 tabling 10PLO for some fun but wow did i really miss poker. I love the chat boxes that pop up, it lets me do things like "Im with STUPID --->"

Most of the issues have already been mentioned and i hope the new layout will be sweet and fix them all.

My 3 main issues are:

1. Really hard to tell who the action is on
2. Really hard to tell how much was bet
3. Really hard to tell who is still in the hand, the cards do not stand out enough and as far as I can tell I cant change the color from that brick red?

Obv it just takes time to get used to a new site so overall im super pleased w/ Hero poker.

Your 3 main issues will be over after 2-3 days of play Atleast I got used to it.

I heard there is a big incoming update for the software coming is that true ? ( for the whole network obviously )

Everyone on this is american lol. Im in an MTT and my entire table is USA. My last cash table was w/ Nielly and Fukijara lol

ya for HEM to work on Hero, play atleast 1 hand, then go to;

Import / Click to Add Auto Import Folders / Click Auto Detect (at the top) / Hit OK

GL

allow stacked tables so we can open 10 tables, stack them and arrange so they are all the same size plz! :-)

100 to 2 usd br total swings every other day lol this is killing me.I cant do transfers or withdrawals since i had a free deposit thing, today i ran it up to 180 again hahaha
ill try grinding 10nl 4 table this starting tomorrow

One thing that I find annoying is that for some sessions actual win/loss does not match holdem manager reported win/loss. Normally it's small, just a few dollars. But today is was exactly a buyin. Seems like HEM is missing some hands?

update your HEM ?

--- Nuked ---

On May 10 2011 19:53 NeillyJQ wrote: cashouts are a tad slow but still good from what I hear.

a tad slow? 3 weeks and counting, its not even approved yet.

On May 12 2011 14:34 lukeperry wrote: Show nested quote + On May 10 2011 19:53 NeillyJQ wrote: cashouts are a tad slow but still good from what I hear. a tad slow? 3 weeks and counting, its not even approved yet.

If you're on Hero, let me know what is your account and I'll look into it for you.

Thanks,
Dave

On May 12 2011 14:34 lukeperry wrote: Show nested quote + On May 10 2011 19:53 NeillyJQ wrote: cashouts are a tad slow but still good from what I hear. a tad slow? 3 weeks and counting, its not even approved yet.

David, A few people with questions on this, please publicly answer why any cashout would take more than 7 days to process?

Via E-mail, you told me 72 hours for usemywallet which I use.

LukePerry, What cashout method did you use sir?

Thanks guys,
Ryan

who wants hero poker money for pstars? ill give 209.18 for 200 but only via chipdump method lol no other way

On May 12 2011 20:21 NeillyJQ wrote: Show nested quote + On May 12 2011 14:34 lukeperry wrote:   On May 10 2011 19:53 NeillyJQ wrote: cashouts are a tad slow but still good from what I hear. a tad slow? 3 weeks and counting, its not even approved yet. David, A few people with questions on this, please publicly answer why any cashout would take more than 7 days to process? Via E-mail, you told me 72 hours for usemywallet which I use. LukePerry, What cashout method did you use sir? Thanks guys, Ryan

Thing is for checks its pretty random, again, I'm the CEO, if the account is on Hero, not another Merge skin, I can take matter in my own hands to make it work.
But if you have any issues bring it up with me that support is not making you happy with. The merge network is at it's maximum limit, but I'm here for you guys.

Cheers,
David

Sounds great david, thanks for your response sir;

can anyone post and confirm any cashouts that have been processed?

thanks,
Ryan

I'm not on Hero, but since Merge is handling all the cashouts it should be relevant to Hero Poker players aswell.
Not sure what they're doing, sure I can appreciate the work load increasing but it seems they've stopped processing cashouts altogether.
Wish I was on Hero atm, atleast I'd get a response Lock Poker support is amazingly slow and screen the emails it seems.
Oh, I'm trying to cashout to Moneybookers. btw David, do you know if Merge plan to offer cashouts to VISA in the future?

luke, you can trust hero pokerz

Yea I'm not putting the blame on the skins, its Merge who's not processing the withdrawals. Hero Poker seem to have excellent support, unlike Lock Poker.

heros got excellent support coz we have David

would love to see the stack windows feature

On May 13 2011 04:29 lukeperry wrote: I'm not on Hero, but since Merge is handling all the cashouts it should be relevant to Hero Poker players aswell. Not sure what they're doing, sure I can appreciate the work load increasing but it seems they've stopped processing cashouts altogether. Wish I was on Hero atm, atleast I'd get a response Lock Poker support is amazingly slow and screen the emails it seems. Oh, I'm trying to cashout to Moneybookers. btw David, do you know if Merge plan to offer cashouts to VISA in the future?

Hey, you are right that Merge does handle all the cash outs, but again, since I am the 'CEO' I can pretty much just step into the middle of the process and get it sorted directly with the actual person who handles it at the top etc. But I can't see why the moneybookers wouldn't be at pending for whatever reason...

As far as VISA goes, each jurisdiction has its own set of available payment options, so I'm sure that if possible VISA will be made possible, but with the focus on the US at the moment it is unlikely that they will get around to the other international markets until cash outs are a smooth as possible for the US.

And guys, I appreciate the votes of confidence, but please do not personally endorse me or the site other than your experience because ultimately I don't want anyone to get think that you're shilling or if there are any issues that you are put in a position where you need to defend something where you may not have all the immediate answers to.

Of course I'm not saying that I expect bad shit to happen or whatever that I'm not prepared etc, I'm a pretty pubic guy and I have enough personal resources/network that I can always manage things; but I just don't want you guys to put yourselves out there. That is why I have sponsored pros! lol.

Yea I just saw that Merge is indeed offering all kinds of withdrawal options, its just Lock Poker thats sticking to Moneybookers and Checks only.
I'm not saying that you're anything you're not, but the answers is 100 times better and faster than the ones from Lock Poker and there's no denying that.

I am addicted to NL Omaha

I was reading the HEM forums, to figure out WHY my custom HUD would not pop up, but the hem DEFAULT hud would pop up.

Just erase the MERGE config, and your custom HUD should pop up.

Not as good as FTP but still looks good



vs old ftp layout

I'm going to hear the timing down sound in my nightmares tonight

lol, I've ask them to change that!

are all heads up sit n goes start the blinds at 25 / 50? i thought it was like 5 / 10 or 10 / 20

On May 10 2011 17:33 DvoBoardRider wrote: hey david, i stumbled a blog about the risks of playing at a poker site that still allows US players. http://www.quantitativepoker.com/2011...ot-to-play-optimal-game.html?spref=tw i was wondering what's your opinion on this. i was planning on putting some money on merge to play 200nl. thanks.

"For our example player here, we see that, under the default assumptions with 50% liquidity and an average site lifetime of 500 days, playing 100NL will be a better risk-adjusted value than 50NL, though it's close enough that the player should move down if he feels the liquidity risk is greater, or that the sites have a significantly shorter expected lifetime. To dissuade him from playing entirely, there would have to be either a very low probability of getting paid back if the site closed, or withdrawals while the site is still operating would have to be less than 50% likely to go through. So, for this winning player, it looks like playing on a remaining U.S.-facing website should be better than quitting entirely as long as he has at least some faith in the current market. Many less skilled players with thinner winrates will be forced out of the market entirely from these additional risks."

I can't find fault with the basic conclusion here:
I think there are 3 factors that will change the basic assumptions.
1. FTP & UB/AB paying out- which will open up player confidence and give a broader spectrum of players (although it could be counter argued that the initial flood of players will just accelerate the issue as most regs on the UB/AB were hard core grinders etc).
2. As a network, should Merge have enough player liquidity, they could start to enter into markets other than the US with fair success.
3. If PS and FT by next year (if it should get to that point), simply settle and are not found guilty (and that FTP and UB/AB have paid out as well).

Other than that, the model as it state, is a good assessment of the current environment.

Dave