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edzwoo   United States. Dec 15 2011 15:45. Posts 5911 | | |
Our account randomly got limited and they forced us to give them documentation about our business and our supplier contact information, otherwise they would restrict our account and prevent us from withdrawing money. They gave us a deadline of 7 days.
I sent in the documentation the day after I received the warning, and I called in to double check that they were going to get it taken care of. They ended up not getting back to us in time and our account got restricted today and we weren't allowed to withdraw or send money. I called in again and got the contact info for a guy named Vincent, who is in charge of our case.
I'm talking to Vincent and basically he says congratulations for having such tremendous growth, we're going to put you on a rolling reserve with a rate up to 9%. He actually called it a "sidepot" which made me chuckle a bit.
http://www.studio1c.com/blog/29-busin...paypal-rolling-reserve-irks-many.html
tl;dr
PayPal is going to force us to loan them up to 9% of every transaction we make for 90 days and there's nothing we can do about it. They're also trying to play it off as though it's for our safety.
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exalted   United States. Dec 15 2011 16:17. Posts 2918 | | |
| On December 15 2011 14:48 DustySwedeDude wrote:
LOL That sucks. |
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exalted from teamliquid :o | |
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K40Cheddar   United States. Dec 15 2011 16:17. Posts 2202 | | |
Bummer. Pay Pal's gotta get their cut somehow if it's your main method of price transfer though. |
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Silver_nz   New Zealand. Dec 15 2011 16:32. Posts 5647 | | |
sick beat.
for real.
time to switch to buttcoins or moneybookers or something. |
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Garfed   Malta. Dec 15 2011 16:42. Posts 4818 | | |
I have no idea how the hell Paypal still exists, this thing is a one big scam. |
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PuertoRican   United States. Dec 15 2011 16:54. Posts 13054 | | |
^ It only exists cuz Ebay exists. |
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Highcard   Canada. Dec 15 2011 17:04. Posts 5428 | | |
Man, paypal isone huge fucking scam company that exists because of all the loopholes of online transactions, they aren't defined as a real bank, more of a wallet, so your money has no Fed guarantee if it ever were closed/stolen/hacked etc. Basically using Paypal is an endless gamble with zero rights as the business owner, everyone gets fucked by them eventually and it sucks you guys just got loan sharked, I would seriously report them to Better business (not that it will do anything) but by sitting there taking their shit is the reason why they are still able to do this after ~10 years of business to every seller that uses their site.
I hope you guys are working on ways to limit your Paypal exposure and attempting to offer better payment solutions. Hacker News has tons of info if you search that, but really, I expect you guys know all this. Hope you guys keep up the baller success! |
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I have learned from poker that being at the table is not a grind, the grind is living and poker is how I pass the time | |
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edzwoo   United States. Dec 15 2011 17:43. Posts 5911 | | |
UPDATE:
Just got off the phone with Vincent. We had two choices
1. 9% rolling reserve over 90 days
2. 3% rolling reserve over 90 days + have 5k pending basically indefinitely as "emergency backup funds".
We chose the latter. |
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TheTrees   United States. Dec 15 2011 17:52. Posts 1592 | | |
kinda random...haven't posted on LP.net in years. Anyways, I work for DHL here in the U.S. and I focus on international sales. Does your company ship a lot internationally? |
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Jas0n   United States. Dec 15 2011 17:54. Posts 1866 | | |
No, we don't ship too many products internationally, somewhere under 5% of overall sales. PayPal really screwed us over on this one. 5k reserve + 3% means they will basically hold 20k of our money at all time. This is on top of the 5k-7k rake we pay them each month and the 25k a month we pay eBay (eBay and PayPal are owned by the same company). So now we're out another 20k which is essentially an entire year's worth of warehousing rent that we're never going to see unless we just stop using PayPal, which we can't do since we sell primarily on eBay. |
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| Last edit: 15/12/2011 18:05 |
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the cleaner   Germany. Dec 15 2011 18:02. Posts 3014 | | |
| On December 15 2011 15:42 Defrag wrote:
I have no idea how the hell Paypal still exists, this thing is a one big scam. |
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there are no facts only interpretations | |
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TheTrees   United States. Dec 15 2011 18:06. Posts 1592 | | |
using the postal service for intl shipments right now? |
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Jas0n   United States. Dec 15 2011 18:09. Posts 1866 | | |
Yes, the items we sell are pretty small & lightweight so we're using either USPS Priority Mail International Flat Rate Envelopes or First Class International. |
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whamm!   Albania. Dec 15 2011 18:11. Posts 11625 | | |
paypal does whatever the fuck the want and i think there should be anti-trust laws they are breaking just by existing. |
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TheTrees   United States. Dec 15 2011 18:16. Posts 1592 | | |
Let a fellow BWer and LP.netter earn some of your business haha.
shoot me a PM if you're ever interested...we're very competitive with the postal service and it's door-to-door shipping, express, full tracking. I have quite a few clients that are powersellers on ebay
/end sales rant |
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NewbSaibot   United States. Dec 15 2011 19:14. Posts 4944 | | |
I guess they finally realized how banks afford all those huge lobbies and ridiculous salaries. You just skim a little off the top. |
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Jas0n   United States. Dec 15 2011 19:37. Posts 1866 | | |
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Spicy   United States. Dec 15 2011 19:46. Posts 1027 | | |
Also banks don't just "skim a little off the top" that's not how they work |
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aCa_   . Dec 15 2011 20:28. Posts 470 | | |
paypal is scam, but its used by so many business you have no choice to have one really |
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YoMeR   United States. Dec 15 2011 22:52. Posts 12435 | | |
ugh sick beat.
classic example of why there needs to be competition in all areas of business. Otherwise people gon get haped. |
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Pulda   Czech Republic. Dec 16 2011 00:15. Posts 446 | | |
Lol, that's quite sick.
I know a few people who use paypal for their small businesses and they all hate it with a passion. I also know a guy who got suspended due to a customer completely making some shit up which pretty much put him out of business in his niche (he was starting out, so I guess he didn't have much of a positive track record with PayPal yet).
But hey, it looks like you're doing really well at least. GL, keep it up!
It's nice to see a poker player branch out to business and do good. I'm kinda interested in e-commerce/online marketing too. I'm playing for a living, but if anything happens or I decide to stop playing full time at some point, doing some kind of startup is my #1 plan B. I was actually on the verge of starting something up recently, but it's hard to do something that beats poker for me atm especially with the added risk... I've read your blogpost on transitioning out of poker though and it seems like we have a few things in common. |
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sChOuA   Switzerland. Dec 16 2011 05:04. Posts 2302 | | |
| On December 15 2011 16:43 edzwoo wrote:
UPDATE:
Just got off the phone with Vincent. We had two choices
1. 9% rolling reserve over 90 days
2. 3% rolling reserve over 90 days + have 5k pending basically indefinitely as "emergency backup funds".
We chose the latter. |
Hey we had the similair situation for a business I run.
But we could decide to just accumulate money (5% per transaction i think) until we reached USD 10k and now we just have 10k blocked and no more percentage taken
Obviously its ridicolous but just so many people use paypal.. |
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Twisted   Netherlands. Dec 16 2011 05:57. Posts 10422 | | |
What happens if you decide to quit Paypal or your business? Would you get that 10k back? |
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sChOuA   Switzerland. Dec 16 2011 21:57. Posts 2302 | | |
The reason why they keep this amount is if they have disputes from our clients (our avg. sale is around 20-30 USD so its obviously pretty sick to keep 10k), if we want to shut down the business we have to wait for like 3 month if i recall correctly and then we obviously can have the 10k, dont count me on this but i'm pretty sure its this way |
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collegesucks   United States. Dec 17 2011 20:12. Posts 5780 | | |
30k in rake is this a joke ?
Did u ever consider leaving ebay? Like with a cost/benefit analysis? |
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sChOuA   Switzerland. Dec 19 2011 08:42. Posts 2302 | | |
btw we pay per month about 10k fee to paypal... we got like avg. of 80 transaction a day... so they make good money :-) |
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Ket   United Kingdom. Dec 19 2011 09:53. Posts 8665 | | |
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sChOuA   Switzerland. Dec 21 2011 06:56. Posts 2302 | | |
Jep should switch side maybe ;-) |
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