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Game Play on Hero Poker: Things to Know Important - Page 3

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Spitfiree   Bulgaria. May 12 2011 03:40. Posts 9634

update your HEM ?


Bell Murphy   United States. May 12 2011 07:15. Posts 5

--- Nuked ---


lukeperry   Sweden. May 12 2011 15:34. Posts 145


  On May 10 2011 19:53 NeillyJQ wrote:
cashouts are a tad slow but still good from what I hear.



a tad slow? 3 weeks and counting, its not even approved yet.


HeroPoker-CEO   Korea (South). May 12 2011 16:07. Posts 292


  On May 12 2011 14:34 lukeperry wrote:
Show nested quote +



a tad slow? 3 weeks and counting, its not even approved yet.


If you're on Hero, let me know what is your account and I'll look into it for you.

Thanks,
Dave


NeillyJQ   United States. May 12 2011 21:21. Posts 8947


  On May 12 2011 14:34 lukeperry wrote:
Show nested quote +



a tad slow? 3 weeks and counting, its not even approved yet.




David, A few people with questions on this, please publicly answer why any cashout would take more than 7 days to process?

Via E-mail, you told me 72 hours for usemywallet which I use.

LukePerry, What cashout method did you use sir?

Thanks guys,
Ryan

Just remember you need to be god damn sure about their tendencies. -Artanis11 http://www.pocketfives.com/profiles/neillyaa/ 

whamm!   Albania. May 12 2011 21:44. Posts 11625

who wants hero poker money for pstars? ill give 209.18 for 200 but only via chipdump method lol no other way


HeroPoker-CEO   Korea (South). May 12 2011 21:53. Posts 292


  On May 12 2011 20:21 NeillyJQ wrote:
Show nested quote +





David, A few people with questions on this, please publicly answer why any cashout would take more than 7 days to process?

Via E-mail, you told me 72 hours for usemywallet which I use.

LukePerry, What cashout method did you use sir?

Thanks guys,
Ryan



Thing is for checks its pretty random, again, I'm the CEO, if the account is on Hero, not another Merge skin, I can take matter in my own hands to make it work.
But if you have any issues bring it up with me that support is not making you happy with. The merge network is at it's maximum limit, but I'm here for you guys.

Cheers,
David


NeillyJQ   United States. May 12 2011 22:07. Posts 8947

Sounds great david, thanks for your response sir;

Just remember you need to be god damn sure about their tendencies. -Artanis11 http://www.pocketfives.com/profiles/neillyaa/ 

NeillyJQ   United States. May 13 2011 01:56. Posts 8947

can anyone post and confirm any cashouts that have been processed?

thanks,
Ryan

Just remember you need to be god damn sure about their tendencies. -Artanis11 http://www.pocketfives.com/profiles/neillyaa/ 

lukeperry   Sweden. May 13 2011 05:29. Posts 145

I'm not on Hero, but since Merge is handling all the cashouts it should be relevant to Hero Poker players aswell.
Not sure what they're doing, sure I can appreciate the work load increasing but it seems they've stopped processing cashouts altogether.
Wish I was on Hero atm, atleast I'd get a response Lock Poker support is amazingly slow and screen the emails it seems.
Oh, I'm trying to cashout to Moneybookers. btw David, do you know if Merge plan to offer cashouts to VISA in the future?


NeillyJQ   United States. May 13 2011 07:28. Posts 8947

luke, you can trust hero pokerz

Just remember you need to be god damn sure about their tendencies. -Artanis11 http://www.pocketfives.com/profiles/neillyaa/ 

lukeperry   Sweden. May 13 2011 09:39. Posts 145

Yea I'm not putting the blame on the skins, its Merge who's not processing the withdrawals. Hero Poker seem to have excellent support, unlike Lock Poker.


Acckerman   United States. May 13 2011 12:01. Posts 725

heros got excellent support coz we have David


SIG1   United States. May 13 2011 19:07. Posts 651

would love to see the stack windows feature


HeroPoker-CEO   Korea (South). May 13 2011 22:36. Posts 292


  On May 13 2011 04:29 lukeperry wrote:
I'm not on Hero, but since Merge is handling all the cashouts it should be relevant to Hero Poker players aswell.
Not sure what they're doing, sure I can appreciate the work load increasing but it seems they've stopped processing cashouts altogether.
Wish I was on Hero atm, atleast I'd get a response Lock Poker support is amazingly slow and screen the emails it seems.
Oh, I'm trying to cashout to Moneybookers. btw David, do you know if Merge plan to offer cashouts to VISA in the future?



Hey, you are right that Merge does handle all the cash outs, but again, since I am the 'CEO' I can pretty much just step into the middle of the process and get it sorted directly with the actual person who handles it at the top etc. But I can't see why the moneybookers wouldn't be at pending for whatever reason...

As far as VISA goes, each jurisdiction has its own set of available payment options, so I'm sure that if possible VISA will be made possible, but with the focus on the US at the moment it is unlikely that they will get around to the other international markets until cash outs are a smooth as possible for the US.

And guys, I appreciate the votes of confidence, but please do not personally endorse me or the site other than your experience because ultimately I don't want anyone to get think that you're shilling or if there are any issues that you are put in a position where you need to defend something where you may not have all the immediate answers to.

Of course I'm not saying that I expect bad shit to happen or whatever that I'm not prepared etc, I'm a pretty pubic guy and I have enough personal resources/network that I can always manage things; but I just don't want you guys to put yourselves out there. That is why I have sponsored pros! lol.


lukeperry   Sweden. May 14 2011 07:46. Posts 145

Yea I just saw that Merge is indeed offering all kinds of withdrawal options, its just Lock Poker thats sticking to Moneybookers and Checks only.
I'm not saying that you're anything you're not, but the answers is 100 times better and faster than the ones from Lock Poker and there's no denying that.

 Last edit: 14/05/2011 07:49

YouGoTGoT   United States. May 15 2011 14:40. Posts 1118

I am addicted to NL Omaha

YA I TALK SHIT, GOTTA DEFECATE TO CONVERSATE 

ChrisKim47   United States. May 15 2011 16:02. Posts 173

I was reading the HEM forums, to figure out WHY my custom HUD would not pop up, but the hem DEFAULT hud would pop up.

Just erase the MERGE config, and your custom HUD should pop up.


Acckerman   United States. May 16 2011 15:37. Posts 725

Not as good as FTP but still looks good



vs old ftp layout


 Last edit: 16/05/2011 15:43

SleepyHead   . May 16 2011 20:44. Posts 881

I'm going to hear the timing down sound in my nightmares tonight

Dude you some social darwinist ideas that they are giving hitlers ghost a boner - Baal 

 
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