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player999   Brasil. Oct 11 2012 20:51. Posts 7978 | | |
| Hello Helio,
Thank you for your email and we are happy to hear that your technical issues has now been resolved thanks to the assistance of our technical department.
Unfortunately, even though we appreciate the uniqueness and creativity of your request, we are unable to provide you any compensation in this matter. Please understand that as you had no money invested at the time of your connection difficulties, we cannot consider any form of compensation in this instance.
Please do not hesitate to write to us again if we can be of any further assistance. Thank you very much for choosing PokerStars, we wish you a pleasant playing experience.
Regards,
Pete Z
PokerStars Support Team |
I wanted compensation based on my hourly for not being able to log into PS earlier
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Browsing through your hand histories makes me wonder that you might not be aware these games are possibly play money. Have you ever tried to cash out? - Kapol | |
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rubbago   Mexico. Oct 11 2012 21:00. Posts 257 | | |
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FarmMylife   Canada. Oct 11 2012 21:25. Posts 111 | | |
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Unfortunately, even though we appreciate the uniqueness and creativity of your request, we are unable to provide you any compensation in this matter. Please understand that as you had no money invested at the time of your connection difficulties, we cannot consider any form of compensation in this instance.
Please do not hesitate to write to us again if we can be of any further assistance. Thank you very much for choosing PokerStars, we wish you a pleasant playing experience.
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Translation - I showed everyone in the office this and they LOLed, nice try buddy, send us some new ROLF material when you can
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OpWestAcct   United States. Oct 11 2012 21:50. Posts 640 | | |
They weren't joking when they commended you for your creativity. You do have a valid point but still ROFL worthy.
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AndrewSong   United States. Oct 11 2012 21:56. Posts 2355 | | |
lol, I e-mailed something similar to FullTilt back in the day and they gave me $10 Ring game ticket. FTP ftw |
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bigredhoss   Cook Islands. Oct 11 2012 23:25. Posts 8649 | | |
several years ago i was playing drunk on stars, i was in a pot where i had AA which i 4bet pre and saw some raggy flop like J75 or smth with 2 other players. i cbet and one of the other players shove and i somehow folded.
in retrospect it's pretty clear that i just drunk missclicked but at the time i was pretty convinced there was a "glitch" in the software and sent stars support an e-mail saying that it folded my hand even though i clicked call. i also included a short rant about how absurd it would be to fold AA there 
one of their departments sent me a reply asking me to send some file that apparently would show if there was any error (no clue how that works). after looking at it they sent me another reply saying something like "There was no error in our system, but because you are a valued customer we have refunded the money you had invested in the pot". was at 100nl so with the 4bet + cbet it was $40-something. |
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SugoGosu   Korea (South). Oct 11 2012 23:26. Posts 1793 | | |
| On October 11 2012 20:56 AndrewSong wrote:
lol, I e-mailed something similar to FullTilt back in the day and they gave me $10 Ring game ticket. FTP ftw |
so thats where all the FTP money went? |
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Say this outloud! Why was six afraid of seven?......Because Seven Eight Nine | |
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Target-x17   Canada. Oct 11 2012 23:38. Posts 1027 | | |
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okyougosu   Russian Federation. Oct 12 2012 07:11. Posts 963 | | |
Good one, I used to ask annoying live players to insta give me my hourly instead of playing hands with them
also lol at $40 AA refund, ps must be rich to splash money that way
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NeillyJQ   United States. Oct 13 2012 16:41. Posts 8947 | | |
| On October 11 2012 20:25 FarmMylife wrote:
Show nested quote +
Unfortunately, even though we appreciate the uniqueness and creativity of your request, we are unable to provide you any compensation in this matter. Please understand that as you had no money invested at the time of your connection difficulties, we cannot consider any form of compensation in this instance.
Please do not hesitate to write to us again if we can be of any further assistance. Thank you very much for choosing PokerStars, we wish you a pleasant playing experience.
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Translation - I showed everyone in the office this and they LOLed, nice try buddy, send us some new ROLF material when you can
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Just remember you need to be god damn sure about their tendencies. -Artanis11 http://www.pocketfives.com/profiles/neillyaa/ | |
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devon06atX   Canada. Oct 14 2012 03:09. Posts 5460 | | |
| On October 12 2012 06:11 okyougosu wrote:
Good one, I used to ask annoying live players to insta give me my hourly instead of playing hands with them
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translation - i'm that dick annoying live player. |
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Trolala   Estonia. Oct 22 2012 05:07. Posts 2050 | | |
Did you try sending a letter where you make it clear that if they won't compensate you will take a shotgun to Malta and shoot the brains out of every person you encounter. |
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| Last edit: 22/10/2012 05:10 |
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