Updated APPT Sydney fiasco

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KeanuReaver United States. Dec 13 2007 16:09. Posts 2022

So after a nice couple weeks of profiling and me still passportless and pokerstars unwilling to grant me credit for the APPT Sydney ticket I won, I sent them another email to try and convince them to salvage something from the trip. For your reading pleasure:

"Thank you for your email,

I have been in constant contact with the agency I'm
going through to get my passport expedited and
processing of my passport is continuously being
suspended. I sincerely wanted to attend this event as
I've wanted to visit Australia for a long time but
after talking with the agency this morning it does not
seem like that is possible. After submitting every
possible piece of identification I could the US
passport agency is now requesting I submit a scan of
the cover of my high school year book and a scan of
the page in the year book where my picture is. This
simply is not something I can get within the next day
or two. I will have to wait until next week at the
earliest to get a copy of the yearbook which will be
too late.

I am extremely disappointed in your decision to not
compensate me with w$. I won the package less than 3
weeks ago, yet the processing of a passport without
expedited service takes 4-6 weeks. Infact, to cash out
of pokerstars using a check so that I could get the
money to get my passport as well as my plane ticket
takes 3 weeks. Epassporte, which I normally use to
process cashouts -- and is my only other option --
froze my account because it had over $5,000 in it and
they are taking an unbearably long time to unfreeze
it. I am telling you this because I want to make it
clear just how difficult it is to attain everything
that is needed, especially when multiple problems
occurs.

I have been a long time contributor to PokerStars and
have even managed to attain the second highest VIP
level you offer, Supernova. Poker is a very big part
of my life and PokerStars has always been a good
client for me but I simply cannot have $7,000 in value
lost like this, especially when I'm being perfectly
reasonable and requesting w$ in it's place -- money
that can only be used in big PokerStars events anyway.

I would greatly appreciate it if you would reconsider
your decision from my point of view. I am not being
unreasonable nor am I insincere, it has been a very
frustrating month for me in trying to prepare for this
trip and unfortunately everything that could go wrong
has gone wrong.

Thank you,
Mehdi Martin
aka KeanuReaver"

And today I just got their reply.

"Hello Mehdi,

We have reviewed your situation again and determined that we will allow
you to defer your package to next year. A note will be added to your
account that you have a W$7,000 credit that can be used only for future
APPT events.

We will announce the dates for Season Two of the APPT in March. When you
have determined what events you wish to participate in, please e-mail
registrations@pokerstars.com and they will help you with registration. If
the event you choose costs more than $7,000 you will be expected to pay
the difference.

We are sorry you could not join us in Sydney, but look forward to seeing
you at our events next year.

Regards,

JeffreyH
PokerStars APPT Support"

Aw yeah, how2play hardball.

0 votes

and the endurance required for MMA, which has actions like punching and kicking bone and muscle with 1000-2500 PSI. - Taco

sawseech Canada. Dec 13 2007 16:18. Posts 3182

!!!

lets go fucking mental la la la la lets go fucking mental lets go fucking mental lala la la

pinbaLL This user is a quality poster

Sweden. Dec 13 2007 16:24. Posts 7243

see u at some appt event next year then

Ill play all of them for sure next year, was in seoul and macau this year and its been sweet

iD.iNsky United States. Dec 13 2007 16:25. Posts 910

nice man, at least now you dont lose the money and can just go to a different event or to that one next year

KeanuReaver United States. Dec 13 2007 16:31. Posts 2022

yeah i was thinking of going to one in china as me and some friends were planning on going to the olympics next year anyway, macau is far from beijing though but it should still be fine.

and the endurance required for MMA, which has actions like punching and kicking bone and muscle with 1000-2500 PSI. - Taco

Sheitan Canada. Dec 13 2007 17:23. Posts 4217

PS support is awesome to say the least.

Odds are exactly 50%, either happens or it doesnt

MilZo France. Dec 13 2007 17:51. Posts 1333

PS > US passport agency e-z

S1KLYF, this is the profession we chose

gawdawaful Canada. Dec 13 2007 19:27. Posts 9012

PS is awesome

Im only good at poker when I run good

Mep United States. Dec 14 2007 16:21. Posts 1

Grats2u Mehdi. They're making me jump through hoops to get my passport as well, I'ma be pissed if I can't make PCA. I'm in MN so I won't be online much for the next couple weeks. Give me a call if you need to get ahold of me about the trip.