A ton of money has been given back to a huge number of poker players on PokerStars. Players, who played in Spin&Go tournaments, started receiving cash to their accounts as a refund after playing against other people who were cheating and violated the site's terms of service.
So far no details were provided which games and players were the problem in the first place, but there was an email sent from PokerStars Game Integrity Team together with every refund, notifying them about the cash and the importance of the site's integrity:
" Hello,
PokerStars has become aware of a situation involving a violation of our Terms of Service, to the potential detriment of other players. You participated in games that were under consideration in this case and as a result you may have been adversely affected.
In a case such as this it is our policy to confiscate the balances of the offender(s) and for PokerStars to add funds where appropriate. This compensation pool is then distributed to players potentially affected in as fair a way as possible.
To confirm your credit, please log onto your PokerStars account, go to the 'Cashier' screen and click the 'History' button. Your share will be shown as "REFUND", followed by the amount of the credit.
The integrity of the games at PokerStars is of paramount importance and appropriate action will always be taken when players operate outside the Terms of Service. PokerStars works hard to police the games in order to pro-actively prevent such instances. However, in cases where it is discovered that rules breaches have occurred, the aim is to ensure that any players affected are compensated appropriately.
We regret that we will be unable to answer questions as to how your specific credit amount was calculated. Likewise, we are not at liberty to identify the specific games or player(s) in question. Suffice to say that the offender(s) have been barred from the site and you will not encounter them again.
Thank you for your continued play at PokerStars. Please let us know if we can help you with any further issues or questions.
Regards,
PokerStars Game Integrity Teamp." The amount of the money refunded to players ranged from just a few dollars to few thousand dollars.
TwoPlusTwo poster "Don Stefano", who plays $60 Spin & Go tournaments got a refund of over $1,000 and commented that however the cheating was going on - it must have been really wide, due to the large amount he was reimbursed.
He commented:
"I got a refund today as well, and a rather big refund," shared the Serbian poker player. "It's usually like 10 bucks or something, this raises a lot of questions that I don't know where to ask. [A] $1,000 refund means something really big happened, and I wonder how much was I affected considering that you always get a really small portion of confiscated money from cheaters. It really looks like there might be huge problems that we didn't see in spins. And all this comes now when I'm running super bad in a small period of time where i lost $8,000 on tables in like 500 games. I know it doesn't make much sense because you can't aim specific person in spins, but just wanted to mention it."
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